A TRUSTED PERSON IN THE COMPANY


Resolve situations, evaluate the needs and interests of each party, propose
creative and beneficial solutions, to promote continued well-being at work.

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What are the main factors in a conflict ?


Many elements
can be the source of a potential conflict in a Company

Today, Swiss companies are subject to strong social and economic pressures. These factors are potential conflict situations, often at the very heart of the company's activities.

The presence of a Trusted Person will enable organizations to maintain and nurture a healthy and optimal climate for the well-being of all employees

In every organization there are numerous warnings and indicators of these tensions

However, if quickly identified, they can be managed early, in order to maintain or restore a healthy working environment.


social pressure
and/or hierarchical pressure linked to the company environment

heavy work pressure due
to high expectations

numerous cases
of absenteeism and
high employee turn-over


how to prevent and manage conflicts risk ?


What is the most beneficial corporate vision to adopt ?
How does a Trusted Person proceed ?

A long term vision

My aim is to provide a different approach to all participants, both on conflict prevention and management, beyond all the regulatory and legal requirements, while restoring the circle of “commitment and performance”, as a way of visualising a different future.

It is paramount to reposition the human being at the heart of the company. My approach is to engage the employee in a neutral and non-judgmental dialogue so that he or she can reinvent his or her workplace and turn it into an environment of personal accomplishment, discovery, and pleasure.

By creating the necessary conditions to give real meaning and value to even the most routine tasks, this approach concentrates primarily on how to capitalize on differences and how to develop the individual potential of each and every employee, by focusing more on experience than on the ultimate objective.

This will help everybody to maintain and re-establish wellbeing within a respectful, secure and resilient climate, and will help to efficiently develop and improve every single employee. Motivation, loyalty, the quality of work produced will all be improved, this will generate considerable savings for the company and provide a better brand image.

A 6 steps implementation

1 Identification of the framework
and requirements

2 Understanding of the environment and preliminary analysis of risks

3 Recommendations and follow-up of implementation

4 Sensibilization sessions for employees and dedicated training for managers

5 Hotline implementation for all the employees

6 Regular updates and anonymous reporting to Senior Management

LET’S GET TO KNOW EACH OTHER !

I am available for a preliminary meeting to discuss specific projects

Essens Sàrl

Sophie Schindler
Consulting in Human Resources

14, chemin Paul-Henri-Mallet
1231 Conches

T : +41 22 789 00 08

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